ea777's Privacy Policy
Your personal information is important to us. This policy explains in detail what information ea777 collects, how it is used, and what steps we take to keep your data secure.
ea777 is an online gaming and sports betting platform serving users in Bangladesh. You can learn more on our About Us page. This privacy policy ("Policy") describes how ea777 ("we", "our") collects, processes, stores, and protects the personal information of users ("you", "your"). This policy applies to our website, mobile application, and other digital services.
Please read this policy in full before using any of our services. Our Terms and Conditions are linked to this privacy policy, and both documents apply together.
Types of Information Collected
ea777 collects certain information from users in order to provide its services. This information falls into two main categories.
1.1 Information You Provide Directly
This includes information you provide during registration, verification, or account management:
- Full name and date of birth
- Mobile number and email address
- Payment details including bank account number, bKash, Nagad, or Rocket number
- Identity verification documents such as a national ID card or passport
- Security question answers and password (stored in encrypted form)
1.2 Automatically Collected Information
When you use our site or app, the following is collected automatically:
- IP address and device identification information
- Browser type, operating system, and language settings
- Login times, pages visited, and links clicked
- Information from cookies and similar tracking technologies
- Transaction history and gameplay data
Purpose of Data Use
Collected information is used for the following purposes:
2.1 Account and Service Management
- Completing account registration and identity verification
- Processing deposits and withdrawals securely
- Maintaining and improving the quality of gaming and betting services
- Assisting in providing customer support
2.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Monitoring suspicious financial transactions
- Taking necessary steps to prevent money laundering and fraudulent activity
2.3 Personalized Experience
- Recommending games and offers based on your preferences
- Sending relevant promotional messages and updates (with your consent)
- Analyzing data to improve site design and functionality
Information Sharing Policy
ea777 handles user information with great care and shares it with third parties only in limited, specific circumstances.
3.1 Service Partners
We work with trusted service providers for payment processing, identity verification, and technical support. These organizations receive only the information needed for their specific tasks and are required to comply with our privacy standards.
3.2 Legal Obligations
We may be required to share information with authorities under applicable laws in Bangladesh or by order of a competent court. In such cases, we will try to notify you in advance if legally permitted.
3.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may pass to the new entity. You will be notified in advance if such a situation arises.
Cookies and Tracking Technologies
ea777's website and app use cookies and similar technologies that help improve the user experience.
4.1 Types of Cookies
- Essential Cookies: Required to keep login sessions active and ensure security.
- Functional Cookies: Help remember language, currency, and other preferences.
- Analytics Cookies: Used to analyze site traffic and evaluate performance.
4.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some features of the site.
Data Storage and Security
5.1 Retention Period
Your information will be retained while your account is active and for as long as required to meet applicable legal obligations after the account is closed. Records related to financial transactions are generally kept for an extended period.
5.2 Security Measures
ea777 has put in place the following technical and organizational measures to keep your information secure:
- All data transmission is encrypted using SSL (Secure Socket Layer) protocol
- Sensitive information such as passwords is stored using advanced hashing methods
- OTP-based two-factor verification is available
- Regular security audits are conducted on servers and databases
- Staff access to data is controlled on a role-based basis
User Rights
Every user registered with ea777 has the following rights regarding their personal information:
6.1 Right of Access
You can request from us at any time to find out what information we hold about you. Much of this information can also be viewed directly from your account settings.
6.2 Right to Correction
If you notice any inaccuracy in your stored information, you can request a correction through the support team. Changes to verifiable information will be made subject to proof.
6.3 Right to Deletion
A request to delete your information can be made alongside a request to close your account. However, some information may need to be retained for a specified period due to legal obligations or ongoing dispute resolution.
6.4 Opting Out of Marketing Communications
If you do not wish to receive promotional messages, you can cancel your subscription through account settings or via the support team. Essential service-related messages may continue to be sent.
Protection of Minors
All ea777 services are for persons aged 21 or older only. We do not knowingly collect any personal information from anyone under the age of 21.
Age verification is completed at the time of registration. If an account belonging to a minor comes to our attention, it will be closed immediately and the associated information will be deleted. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.
International Data Transfers
Some of ea777's service providers are located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that the privacy and security of information is maintained in such transfers and that the relevant organizations adhere to equivalent protection standards.
Policy Changes
ea777 reserves the right to update this privacy policy as needed. If significant changes are made, notice will be given via your registered email or on the site. Continuing to use the site after an update will be considered acceptance of the new policy.
For further questions about this policy or our services, you can visit our FAQ section.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is available in Bengali and English, 24 hours a day, 7 days a week.